History
Internal services unavailable in North Carolina (LNR1)
We're experiencing a network disruption in our LNR1 data center and it appears that some parts of our network are experiencing an outage. We're currently investigating and working to resolve the issue...
Data Center - LNR1 • • Resolved
Greywood cPanel Server Down
We are currently aware that our Greywood cPanel server in LNR1 is currently experiencing downtime. We are looking into the issue and will provide updates as we have them.
cPanel Servers • • Resolved
VPS Host in LNR1
We are experiencing an issue affecting one VPS host in LNR1.
VPS - LNR1 • • Resolved
Maintenance History
RIC1 IP Bandwidth Scheduled Maintenance - Day 2
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We will be performing IP Bandwidth maintenance at the Richmond (RIC1) data center. This maintenance is to conduct a hardware refresh on one of the two core routers. This is the first of two maintenance windows with the first one scheduled for 03/19/2026 and the second scheduled 03/26/2026. Engineers will divert traffic away from the device being replaced to minimize impact to customer services. There may be downtime for approximately one hour during the change window.
Any work on a live production system incurs inherent risk that may cause detrimental impact to service. While all efforts are being taken to minimize this risk, the risk is still present and could arise during the execution of the work. If this should occur, all efforts will be taken to minimize the duration of the impact.
RIC1 IP Bandwidth Scheduled Maintenance - Day 1
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We will be performing IP Bandwidth maintenance at the Richmond (RIC1) data center. This maintenance is to conduct a hardware refresh on one of the two core routers. This is the first of two maintenance windows with the first one scheduled for 03/19/2026 and the second scheduled 03/26/2026. Engineers will divert traffic away from the device being replaced to minimize impact to customer services. There may be downtime for approximately one hour during the change window.
Any work on a live production system incurs inherent risk that may cause detrimental impact to service. While all efforts are being taken to minimize this risk, the risk is still present and could arise during the execution of the work. If this should occur, all efforts will be taken to minimize the duration of the impact.
RIC1 Internal Services Firewall Upgrade
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We will be upgrading the firewall in RIC1 that provides access to internal services. As part of this upgrade, there will be rule migration which may cause some access issues. We will be evaluating and monitoring any access issues after the upgrade process.
Affected: Data Center - RIC1